Organizational Theory

109: Emergence of Mental Health Professions – Abbott

In this episode, we return to Andrew Abbott’s The System of Professions: An Essay on the Division of Expert Labor from 1989 to study in depth one of his case studies that may illuminate the present-day mental health crises gripping many nations from the COVID-19 pandemic. “The Construction of the Personal Problems Jurisdiction” chronicles how social changes from the Industrial Revolution led to the maladjustment and isolation felt by many newly industrialized workers who could no longer reach back to the stable social structure from whence they came. As a result, several professions emerged and competed for jurisdiction over the diagnosis and treatment of personal problems.

105: Manifest & Latent Roles — Alvin Gouldner

Alvin Gouldner wrote the article, “Cosmopolitans and locals: Toward an analysis of latent social roles” in 1957 to propose that through the 1950s latent roles had been seriously overlooked by scholars. Manifest roles, described as those roles and role identities that are directly related to one’s defined position in the organizational structure, had been the sole focus. Latent roles comprised the complementary roles that members made salient but were not officially recognized. Instead, managers might dismiss such roles as “irrelevant, inappropriate, or illegitimate” to recognize formally despite them being essential in the organization’s social fabric

104: Social Structure & Organizations — Stinchcombe

In a famous chapter in James G. March’s 1965 book, Handbook of Organizations, Arthur L. Stinchcombe laid out a case for expanding the study of organizations outward to include social structure bringing attention to innovation as well as imprinting and inertia. He posited that societies had significant effects on how organizations emerge and operate and that organizations, in turn, impact relations among groups in society. He presented his arguments in three parts. First, that social structures had an imprinting effect on the formation of new organizations, such that these initial forms often persisted despite efforts to change them. Thus, to the second point, each type of organization reflected the history of its creation both in terms of the organization and social structures that dominated at the time. Finally, organizations also reflect the social divisions in society, such as between higher and lower classes.

103: Bringing Work Back In — Barley & Kunda

In their 2001 Organization Science article “Bringing Work Back In,” Steven Barley and Gideon Kunda lamented how the study of work, its organization, and its performance shifted after the 1950s. Work was the center of attention among the classic era of organization studies beginning with Frederic Taylor, but afterward, the focus shifted to post-bureaucratic concepts such as boundaryless organizations and networks. Barley and Kunda argues that these new ideas are not grounded in rigorous studies of how people perform work in such new organizations.

102: Executive Leadership — Sloan’s “My Years at General Motors”

Alfred Sloan was President, Chairman, and CEO of General Motors from 1923 to 1956. His memoir “My Years at General Motors” tells his story about how he took a corporation consisting of several disparate and competing companies and shaped them into division that manufactured cars tailored to different segments of society. He constantly pursued and integrated new technologies into the automobiles themselves while also shaping the buying experience through the introductions of different styles, improved relations with dealings, and financial services that rivaled banks.

101: The Motivation to Work — Frederick Herzberg

Frederick Herzberg’s “The Motivation to Work” presents the results of over 200 interviews with engineers and accountants working in the Pittsburgh area regarding what satisfied and dissatisfied them on the job. They would find that factors leading to satisfaction, such as achievement and performance, were very different than those leading to dissatisfaction, such as company policies or relationships with co-workers and managers. The result became known as Herzberg’s Two-Factor Theory of Job Satisfaction, also known as the motivator-hygiene theory.

97: Social Change and Organization – Invictus (2009 movie)

The 2009 film Invictus tells the story of how the first post-Apartheid President of South Africa, Nelson Mandela, used sports as a unifying force to overcome lingering and bitter racial divides in the nation. The movie and the real-life events that inspired it are powerful. We will look at it through an organizational lens and discuss insights related to leadership, team building, change and other management topics.

93: Approaches to the Study of Work — Classics AoM PDW LIVE

This year’s professional development workshop (PDW) on Classics of Organization and Management Theory explored key approaches to the study of work and was held at the 2022 Annual Meeting of the Academy of Management in Seattle, Washington in the U.S. It represents the fourth edition of a standing series showcasing the enduring relevance of early organizational research. Steve Barley, Gina Dokko, Ingrid Erickson, and Davide Nicolini presented central insights on research traditions related to the study of work and related topics such as careers and technological change. They also addressed various ways that these insights can shed light on the changing nature of work.

92: Organizational Secrecy — Case of the Manhattan Project

We are examining organizational secrecy using the Manhattan Project during World War II as a case study. The Manhattan Project came about following the discovery of nuclear fission in 1938 and the understanding that Nazi Germany was trying to develop a powerful weapon that could change the course of the war. Naturally, the American effort had to be kept secret to hide both the existence of the project and, failing that, any information about progress and potential employment. How did they do it and what challenges did they face? What could we learn about maintaining secrets in contemporary organizations?

91: Constructive Conflict – Mary Parker Follett

We return to the works of Mary Parker Follett and expand upon “The Law of the Situation” that we covered in Chapter 5. In this episode, we revisit Dynamic Administration with a look at the first five chapters as a whole – focusing on Chapter 1 (“Constuctive Conflict”), Chapter 3 (“Business as an Integrative Unity”), Chapter 4 (“Power”), and Chapter 5 (“How Must Business Management Develop in order to Possess the Essentials of a Profession”) that introduced Follett’s conception of professionalizing business.