Alfred Sloan was President, Chairman, and CEO of General Motors from 1923 to 1956. His memoir “My Years at General Motors” tells his story about how he took a corporation consisting of several disparate and competing companies and shaped them into division that manufactured cars tailored to different segments of society. He constantly pursued and integrated new technologies into the automobiles themselves while also shaping the buying experience through the introductions of different styles, improved relations with dealings, and financial services that rivaled banks.
Why do firms seemingly have difficulties converting new ideas into goods or services? The answer is in the classic book The Management of Innovation from Tom Burns and G. M. Stalker that explored the difficulties that firms, industries, and even nations had in innovating due to the disruptions that it brings to power structures and social fabric in organizations. They also explored key misunderstandings about innovation (such as that the false narrative that bureaucratic structures inherently cannot innovate) and the source of of conflicts across different departments and work groups trying to innovate.
In this episode, we discuss the second edition of James March and Herbert Simon’s classic text 'Organizations.' In addition to the well-known concepts such as bounded rationality and satisficing, the book introduces an important critique of the mechanistic view that “classic” organization theory to that point approached organizations and its members. How do decisions get made? What causes individuals or join, stay in, or leave organizations? What about the causes and effects of conflict? We explore all this and more.
We discuss several works by Jay Galbraith on the theory and practice of organizational design, which is about creating organizations to provide better outcomes and serve the organization’s purpose and strategy. This episode begins with a focus on one of Jay Galbraith’s earlier publications, an article titled, “Organizational Design: An Information Processing View” for designing organizations to make better decisions in times of high uncertainty, and then brings in his more recent works promoting his five-point “Star Model,” a design tool for use by managers.
Philip Selznick seeded the origins of institutional theory in organization studies. He brought attention to the symbolic aspects of administration, such as when organizational tools and processes assume an importance beyond their concrete technical value—what he labelled institutionalization. In this episode, we discuss one of his classic works from 1949, TVA and the Grass Roots: A Study in the Sociology of Formal Organization that contributed to his theory of organization through an examination of the Tennessee Valley Authority -- was formed to foster recovery from the Great Depression.
Alfred Chandler’s award-winning book, "The Visible Hand: The Managerial Revolution in American Business" provides an excellent summary of the history of American commerce from the pre-industrial era to the mid-20th century, and how new technologies and a changing society led to the creation of the modern industrial enterprise. The "visible hand" refers to the transparency and prominence of this new class of manager who coordinated and controlled these growing enterprises,
In Episode 56, we opened a window to the world of African-American studies in management studies when we discussed the work of Charles Clinton Spaulding. We now continue the effort to expand the canon of organization theory and management science, this time focusing on Latin America. Worldwide, much of the theorizing and publishing of research has been greatly influenced by a dominant mode of thought originating in western Europe, the U.S., and Canada. Mainstream journals and institutions located in these centers have produced great scholarship. But its perspective is frequently parochial. Or more specifically, it is assumed to be global despite being based on a particular reality of organizing and managing. Also, the political economy of knowledge is such that scholars in the periphery have been wrapped into colonial dynamics which prevented the emergence of a distinctive body of knowledge reflective of the richness of their contexts.
Such is the critique leveled by Eduardo Ibarra-Colado, whose famous 2006 work “Organization studies and epistemic coloniality in Latin America: thinking otherness from the margins” represents a manifesto and call to action by all scholars to consider how the current paradigm severely disadvantages scholarship in Latin America — a region that includes Mexico, Central America, South America, and the Caribbean. This region is home to both global enterprises and deeply historic indigenous cultures, each with important stories to tell about organizations and organizing. Ibarra-Colado charges that the current approach to scholarship forces Latin American scholars to forgo their own identity and assume that of what he called the “Anglo-Euro-Centre” that disproportionately controls the generation of knowledge in unhelpful ways.
Joining Pedro, Leonardo, and Tom to discuss this text is our special guest Samantha Ortiz, who joined us for this episode from Mexico City. She is a PhD candidate at EM Lyon Business School and has conducted multiple research projects in Latin America. Samantha is familiar with the situation described by Ibarra-Colado and she shares her take on the matter in this episode.
Part 1. Analyzing epistemic coloniality in Organization Studies (released 10 September 2020)
Part 2. Pursuing a post-colonial research agenda with Ibarra-Colado (released 17 September 2020)
Read With Us:
Ibarra-Colado, E. (2006). Organization studies and epistemic coloniality in Latin America: thinking otherness from the margins. Organization, 13(4), 463-488.
To Know More:
Alcadipani, R., Khan, F. R., Gantman, E., & Nkomo, S. (2012). Southern voices in management and organization knowledge. Organization 19(2), 131–143.
Boyacigiller, N.A. & Adler, N.J. (1991). The parochial dinosaur: Organizational science in a global context. The Academy of Management Review16(2), 262.
McDonnell, E. M. (2017). Patchwork leviathan: How pockets of bureaucratic governance flourish within institutionally diverse developing states. American Sociological Review82(3), 476–510.
Ortiz, C. S. (2020). Caring as an organizing principle: Reflections on ethnography of and as care. Journal of Management Studies. https://doi.org/10.1111/joms.12614
Stark, D. (1989). Bending the bars of the iron cage: bureaucratization and informalization in capitalism and socialism. Sociological Forum4(4), 637–664.
Celebrate five years of the Talking About Organizations Podcast with us!!!
Happy 5th Anniversary!!!
On October 13, 2015 — The Talking About Organizations Podcast descended upon the unsuspecting world of academia with the release of Episode 1: Scientific Management – F.W. Taylor’s One Best Way, covering the much misunderstood and severely misrepresented work of Frederick Winslow Taylor. Our original quartet of podcasters Dmitrijs, Ralph, Pedro, and Miranda (aka 3 late-stage PhD students and Ralph) took a leap of faith to get behind something they truly believed in – that the field of management and organizational studies was in trouble because of systemic neglect of its own history and foundations, and that a semi-serious podcast might be a way to help fix that. Still, the question remained – would this project last beyond the first few releases, would it have lasting value, or would they succumb to excessive workload and finally heed the word of their more serious colleagues about not wasting time on silly things and publishing papers instead, if they ever wanted to get a job in academia?
And here we are five years later — with many new cast members and sixty-nine episodes under our belt — and still going strong! Reaching beyond the traditional canon of classics with the works of Fayol, Maslow, Weber, and so many others; we have included more recent “classics” such as Hochschild, Kerr, and Forester; commentaries on movies, plays, and documentaries from Twelve Angry Mento American Factory; and various conference specials from the Organizational Knowledge, Learning, and Capabilities conference and the Academy of Management‘s annual meeting. Our podcast reaches thousands of listeners each month and is included in the curriculum of at least (confirmed) thirty-eight business schools and universities around the world!
And so, on October 13, 2020 (in a year when any sort of festivity is a welcome diversion), we are celebrating our fifth anniversary with a series of releases spread out over the next two weeks. Details on each of the releases are below. Come join us and share a virtual beverage of your choice as we ring in five years of Talking About Organizations!
Note: Pictured from L to R: Pedro, Catherine, Maikel, Dmitrijs, Tom, Leonardo, Miranda, Ralph
Part 1 (released October 13th). “Behind the Curtain: How We Do the Podcast”
In these release, we offer listeners an insider perspective on the making of our episodes. Dmitrijs, Pedro, Ralph, and Tom discuss how we choose an episode topic, schedule it, record it and conduct post-production, and release it through the web and RSS feeds. We also talk about the broader Talking About Organizations Network and what we enjoy most about doing the podcast.
Part 2 (released October 13th). “Questions from our Listeners”
About a month before the anniversary, we solicited questions from our listeners about things they wanted to know or suggestions for the podcast. Out of the large number of excellent questions received; Dmitrijs, Miranda, Maikel, Jarryd, and Tom broke it down to five that we tackled and discussed in our own Talking About Organizations way. The questions are:
I was thinking about the politics of publishing in peer-review nowadays. What does a naive junior scholar need to know to get their work published – down to the nitty-gritty? Would that be something?
We would like to hear more about <pick one: sociomateriality studies / strategy as practice / charisma in leadership in small and medium sized firms, etc.> What are the gaps that we need to plug?
In 1993 Jeffrey Pfeffer wrote a highly cited article in AMR called Barriers to the Advancement of Organizational Science: Paradigm Development as Dependent Variable. In it he argues that the field of organisational science (i.e., management and organisational studies) displays a high degree of dissensus compared with other social science disciplines such as economics and political science. “The question for organizational science is whether the field can strike an appropriate balance between theoretical tyranny and an anything goes attitude, which seems to be more characteristic of the present state.” My question, to draw upon the technology product terms, is this is a bug of our discipline or a feature?
I think the podcast could provide some further understanding for the issues we are facing right now and how org theory can help tackle them: virtual work / remote work, the end of the office, conspiracy theories, heavy disruption, mental exhaustion and burn out, high uncertainty, etc. I believe existing theories have a lot to say about those contemporary issues. I think you should also consider covering new papers or books rather than very established ones or streams of literature. e.g. the pieces that get awards if they explore new perspectives or literatures? Not things we have seen a large number of times! (we also included a related question submitted to us at the last minute about mini-meetings and remote work)
How can the podcast explore grand challenges or wicked problems? There is not always a single seminal work that encompasses such problems, which are pervasive in our modern environment.
Part 3 (released October 21st). “Perspectives of our Guests”
In this final release of our 5th year celebration, we welcome the perspectives of several past guests, hosts, and observers of past recordings — with additional commentary from cast members Pedro, Miranda, Catherine, Leonardo, and Tom. Our guests discussed the experiences (and fun) of participating in the podcast, the podcast’s current role and potential future directions, and the state of scholarship in organization studies. We thank our guests for taking time out of their busy schedules to talk with us!
Ella Hafermalz — Former co-host of the program who participated in ten episodes — 28 (Organizations as Rhetoric), 31 (Process Studies), 35 (Emotional Labor), 41 (Images of Organization), 49 (Engineered Culture & Normative Control), 50 (50th Episode celebration), 51 (Tyranny of Light), 53 (Charlie Chaplain’s Modern Times), 57 (Reward Systems), and 66 (Workplace Isolation, as returning Special Guest)
Deborah Brewis — Guest of Episode 17 on Rosabeth Moss Kanter and tokenism; Deborah was instrumental in establishing our thematic collection with the Management Learning Journal.
Simone Phipps & Leon Prieto — Guests of Episode 56 on Charles Clinton Spaulding and African-American contributions to management scholarship.
Maja Korica — Guest of Episode 52 on Rosemary Stewart and management in practice.
Marc Ventresca — Guest of Episode 46, covering a professional development workshop (PDW) on classics of organization theory and management science at the Academy of Management annual meeting in 2018
Fabricio Neves & Polyana Silva — Two of our loyal listeners who even joined the virtual audience for recordings of Episode 64 (Disasters and Crisis Management) and Episode 66 (Workplace Isolation)
American Factory is an important and powerful documentary, telling the story of cultural clashes and labor-management relations as a Chinese firm re-opened and re-purposed a close automotive plant in Ohio. Six years earlier, in 2008, General Motors (GM) shuttered its Moraine, Ohio automotive plant, rendering thousands of workers unemployed. Then in 2014, China’s Fuyao Glass Industry Group Co. Ltd. purchased the facility and sought to re-purpose the plant to manufacture automotive glass. With it came a bold vision, workers emigrating from China would pair up with re-hired GM employees. Despite a substantial pay cut, the re-opening of the factory signaled a new hope for the American workers.
Alas, it would not be easy.
Using a fly-on-the-wall style of documentary, directors Steven Bognar and Julia Reichert allow viewers an up-close look at both American and Chinese workers and managers as they struggled to bring the new plant to profitability. The camera was kept very close as workers formed, stormed and, to an extent, normed during the first couple years. But some cultural barriers proved too difficult for quick solutions. From differing conceptions of company loyalty to opposing perspectives on corporate values workplace relations, safety, compensation, and unionization, Bognar and Reichert showed how the Americans and Chinese faced and (only occasionally resolved) conflict.
We analyzed this film through the lenses of several important organization theories and management science classics. Among them are Herzberg’s two-factor theory covering hygiene and motivation forms of incentives and Maurice Halbwachs’ concept of collective memory and ‘spaces’ — such as how the American workers recalled the facility’s layout for automotive manufacturing and therefore struggled with the changes being imposed by the Chinese managers.
Part 1. A new factory; An emerging culture clash
Part 2. On incentives, leadership, and the future of work
Watch with us:
Reichert, Je. & Benello, J. P. (Producers), & Bognar, S. & Reichert, Ju. (Directors). (2019). American factory. USA: Higher Ground Productions.
To Learn More:
Halbwachs, M., (1992). On collective memory. University of Chicago Press. http://web.mit.edu/allanmc/www/hawlbachsspace.pdf
Herzberg, F. (1966). Work and The Nature of Man. New York: Thomas Y. Crowell Co.
Herzberg, F., Mausner, B. and Snyderman, B. (1959). The Motivation to Work. New York: Wiley
Weick, K. E., & Sutcliffe, K. M. (2011). Managing the unexpected: Resilient performance in an age of uncertainty (Vol. 8). John Wiley & Sons.
Related Episodes from the Talking About Organizations Podcast:
In this episode (which took place in the early days of the COVID-19 pandemic), we explore the social and emotional impacts to the worker on having to work from home. For some workers, the concept of telework is hardly new. But many other vocations place great value on regular social contact with clients and customers. These include teachers, doctors, lawyers, public servants, and many others. The sudden thrust to teleworking for an unknown period of time has raised questions as to how these workers are coping with the new normal.
