Tom Galvin

65: Organizational Structure — The Aston School

June 9, 2020 Tom Galvin
The Aston Group was based in the United Kingdom and played a major role in the early development of organization theory and management science. Starting in the 1960s, they carried out a program of research that departed from the comparative study of work organizations in the Birmingham area in the UK and contributed landmark works on organizational structure and the development of contingency approach.Read More

63: Remote Operations — The Hudson’s Bay Company

April 14, 2020 Tom Galvin
For this episode we discuss the history of a classic firm which exercised remote operations as a matter of course and faced multiple pandemics during its early existence. The Hudson's Bay Company (HBC) was chartered in 1670 by King Charles II at a time when the French monopolized fur trading with Native Americans in modern-day Canada. From then, the English would establish its own robust fur trading industry, establishing hundreds of posts from the western shores of Hudson Bay all across modern western Canada. The case is exceptional in demonstrating the historical challenges of remote operations where communications were limited to letters sent annually with the fur shipments across the Atlantic. How could London possibly maintain oversight and exercise control under such conditions?Read More

62: Consumerism & Meaning at Work — WALL-E

March 17, 2020 Tom Galvin
This is another episode where we look at organizations through the medium of film. WALL-E, a 2008 animated film from Pixar, is the story of a robot who at one time was part of a massive clean-up effort on Earth while all the humans left to live on cruise ships in space. In this episode, we talk about the setting and the story for clues about organizational behavior and management. Read More

60: Contingency Theory — Joan Woodward

January 14, 2020 Tom Galvin
Joan Woodward was a pioneer in organization theory, and in this episode we explore her seminal work Industrial Organization: Theory and Practice, originally published in 1965. The book presents the results of an extensive longitudinal study of the technologies, processes, and systems used by over one hundred industrial firms concentrated in southeast England over a ten year period. Read More

59: Theory X and Y – Douglas McGregor

December 2, 2019 Tom Galvin
In this episode, we examine Douglas McGregor's most famous work, The Human Side of Enterprise, that proposed two "theories" encapsulating management assumptions about human behavior. His Theory X described the dominant thinking of the 1950s, where managers held a dim view of employees, who were assumed to be disinclined to work and had to be coerced into doing so. McGregor felt that Theory X led to adversarial relationships between managers and workers, resulting in poorer performance and an unhealthy environment. His Theory Y saw employees as wishing to be challenged and fulfilled if properly empowered and engaged.Read More

57: Reward Systems – Steven Kerr

October 21, 2019 Tom Galvin
Why do organizations espouse one thing but do another? This is essentially what Steven Kerr asks in his popular 1975 article in the Academy of Management Journal, "On the Folly of Rewarding A, While Hoping for B," on reward systems. Using examples ranging from politics and war to business and public sector settings, Kerr found a common pattern: that the organization's goals are too often not supported by the things they actually reward and encourage.Read More

55: Group Dynamics and Foundations of Organizational Change – Kurt Lewin

May 22, 2019 Tom Galvin
We discuss Kurt Lewin's article, "Frontiers in Group Dynamics," that makes a strong case for treating the social sciences on the same level with the natural sciences--previously, social science was considered neither rigorous nor valid. Using metaphors from physics, Lewin explains social phenomena in tangible, physical terms and explains how individuals within a social space interact in ways that could be measured similarly to physical or chemical phenomenon.Read More

54: Measuring Organizational Cultures – Hofstede

May 2, 2019 Tom Galvin
We cover Hofstede's classic 1990 paper, "Measuring Organizational Cultures: A Qualitative and Quantitative Study Across Twenty Cases." Through surveys and interviews among members of twenty units within ten large organizations, Geert Hofstede's team proposed six distinct determinants of organizational culture that could be compared and contrasted across all organizations.Read More

53: Taylorism in Motion — Charlie Chaplin’s Modern Times

March 14, 2019 Tom Galvin
We discuss Charlie Chaplin's 1936 film "Modern Times" balances great physical comedy with powerful social commentary. Chaplin portrayed a hapless Worker on an assembly line who is tormented both by supervisors and the work itself. After being subjected to a humiliating experiment intended to improve the line's efficiency, the Worker runs through a series of rotating jobs, stints in jail, and other misadventures as he tries to find his purpose in life.Read More

52: Management in Practice – Rosemary Stewart

February 5, 2019 Tom Galvin
What do managers do in practice? How do they spend their time (or put another way, how does their time spend them)? Are there differences in the demands of managers in different positions, or withiin different organizations? These were the questions that famed management theorist Rosemary Stewart set out to uncover in her research back in the 1960s, resulting in the first edition of this episode's subject--her book Managers and Their Jobs: A Study of the Similarities and Differences in the Ways Managers Spend Their Time.Read More

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