Greetje Corporaal

125: Institution and Action — Steven Barley

May 13, 2025 Greetje Corporaal 0:03:44
We discuss an important article by Steven Barley on the introduction of new technologies into established organizations. His study of the fielding of CT scanners in two hospitals showed how established organization structures and patterns of behavior influenced actions undertaken by radiologists and the new CT technologists, which in turn changed the structures in the hospital. This study contributed to a greater understanding of the relationships between institutions and action.Read More

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121: Rhetoric vs. Reality — Mark Zbaracki

January 21, 2025 Greetje Corporaal 0:03:46
This month we explore a renowned multiple-case study commonly assigned as foundational readings in organization studies programs. Mark Zbaracki’s “The rhetoric and reality of Total Quality Management” chronicled the development and introduction of Total Quality Management (TQM) into the corporate environment, only to find that in many cases its implementation did not align with the promises made by leaders about process improvements nor did firms fully exercise all the practices and activities that TQM required. The question that Zbaracki posed was more than to what extent did this rhetoric-reality unfold, but why?Read More

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117: Economic Sociology & Valuation – Marion Fourcade

September 17, 2024 Greetje Corporaal 0:03:46
Economic sociology bridges economics and sociology, exploring questions such as how social environments explain and influence economic activities. Of interest for this episode is the subfield of economic valuation, in which researchers have been studying how the monetary worth of something is formed or constructed. One influential work is Marion Fourcade’s “Cents and Sensibility: Economic Valuation and the Nature of ‘Nature’,” published in the American Journal of Sociology in 2011. The article explores the economic valuation of peculiar goods, things that are intangible or otherwise cannot be exchanged in a market yet have a social value, and uses a case study of the legal proceedings following oil spills in the US and France to explain why the monetary awards were calculated so differently from each other.Read More

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116: Resource Dependence Perspective — Pfeffer & Salancik

August 27, 2024 Greetje Corporaal 0:03:44
Resource Dependence Theory (RDT) represented a significant departure from extant literature on management and organization studies in the 1970s. Prior to the publication of Jeffrey Pfeffer and Gerald’s The External Control of Organizations: A Resource Dependence Perspective in 1978, the social context and environment surrounding organizations were little studied. In the book, Pfeffer & Salancik argued that the behaviors or organizations and their managers were driven by the context, because of the need for resources in order to survive. Thus, managerial decisions were based far more on how to manage interdependencies with external social actors than what would presumably lead to objectively better outcomes. They believe RDT explains more accurately the kinds of managerial behaviors observed and how organizations chose (and fired) their executives than other theories of the time.Read More

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111: Visible & Invisible Work – Susan Leigh Star

March 12, 2024 Greetje Corporaal 0:03:05
In this episode, we focus on the emerging discourse from the 1990s on how automated systems would potentially change the very meaning of work. The discussion is on a seminal work of Susan Leigh Star and co-author Anselm Strauss, “Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work,” published in CSCW’s flagship journal, Computer-Supported Cooperative Work, in 1999. The article focuses on the challenges and risks of automating work processes without due consideration of all the invisible work done in an organization that systems designers might overlook.Read More

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110: Organizations and Law – Lauren Edelman

February 13, 2024 Greetje Corporaal 0:04:11
In this episode, we explore two articles from Lauren Edelman, “Legal Ambiguity and Symbolic Structures: Organizational Mediation of Civil Rights Law” from 1992 and “The Endogeneity of Legal Regulation: Grievance Procedures as Rational Myth” from 1999. These studies showed a wide variety of organizational responses to the enactment of civil rights legislation, but that certain responses were legitimated due to their success in symbolically showing effort in addressing discrimination and thus institutionalized across other organizations.Read More

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109: Emergence of Mental Health Professions – Abbott

January 23, 2024 Greetje Corporaal 0:03:12
In this episode, we return to Andrew Abbott’s The System of Professions: An Essay on the Division of Expert Labor from 1989 to study in depth one of his case studies that may illuminate the present-day mental health crises gripping many nations from the COVID-19 pandemic. “The Construction of the Personal Problems Jurisdiction” chronicles how social changes from the Industrial Revolution led to the maladjustment and isolation felt by many newly industrialized workers who could no longer reach back to the stable social structure from whence they came. As a result, several professions emerged and competed for jurisdiction over the diagnosis and treatment of personal problems.Read More

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108: Presentation of Self in Everyday Life – Goffman

December 12, 2023 Greetje Corporaal 0:03:58
Erving Goffman’s 1959 book The Presentation of Self in Everyday Life was an important attempt at explaining both apparent and hidden human behaviors across social and organizational settings. Through a comprehensive framework employing theater as a metaphor, he describes the roles of people as performers and members of an audience who try to shape the unfolding situation in ways suitable to their aims. Meanwhile, there is a backstage where people return to being themselves and proceed to set conditions for the next performance, and rules and protocols seek to protect such backstage behaviors from unwanted observation or disclosure. The aim for each person is to be seen in the best or most purposeful light.Read More

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107: Institutionalized Rules and Formal Structures — Meyer & Rowan

November 14, 2023 Greetje Corporaal 0:03:57
We discuss John Meyer and Brian Rowan’s famous 1977 article “Institutionalized organizations: Formal structure as myth and ceremony.” In it, they argued that “institutionalized products, services, techniques, policies, and programs function as powerful myths, and many organizations adopt them ceremonially” (p. 340), even if they result in organizations becoming less efficient or effective in their intended missions or purposes. In fact, these myths can become so powerful as to stigmatize organizations that reject them. Read More

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103: Bringing Work Back In — Barley & Kunda

July 11, 2023 Greetje Corporaal 0:03:54
In their 2001 Organization Science article “Bringing Work Back In,” Steven Barley and Gideon Kunda lamented how the study of work, its organization, and its performance shifted after the 1950s. Work was the center of attention among the classic era of organization studies beginning with Frederic Taylor, but afterward, the focus shifted to post-bureaucratic concepts such as boundaryless organizations and networks. Barley and Kunda argues that these new ideas are not grounded in rigorous studies of how people perform work in such new organizations. Read More

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