E20: High Reliability in Practice, with Tom Mercer (Part 1)


Based around a classic work by Weick and Roberts (1993) on Collective mind in organizations - where the authors observed and analyzed the way people on the deck of an aircraft carrier function in a collective manner - this episode brings you a discussion of how concepts of High Reliability (see also Episode 11) flesh out in real life!  

Joining us for this episode is a very special guest - Commanding Officer of the aircraft carrier on which Weick and Roberts performed their study, Read Admiral (retired) Tom Mercer! Tom is an extraordinary individual and a highly experienced leader, bearing responsibility for a multidisciplinary organization of 6000 people working everything from munitions and aircraft to baking bread and producing television. This is a must listen for a grounded, empirically saturated representation of the theoretical concepts of High Reliability Organization, and general management as such, that we cover on this podcast!