E35: Emotions as Commodities - Hochschild (Part 1)


Please join us as the podcasters tackle a seminal work on the uses of emotion as part of one’s job, and the social and psychological implications this has on one’s role as a producer of products or provider of services. The Managed Heart,” by Dr. Arlie Hochschild, introduced the concept of emotional labour as a counterpart to the physical and mental labour performed in the scope of one’s duties. You will never look at the phrase “service with a smile” the same way again!

E34: Summary of Trist and Bamforth


Join Tom as he provides a detailed summary of the discussion we held in Episode 34 on Trist and Bamforth’s work on the effects and consequences that introduction of new organizational technology may have on individual employees. This is a very important piece of research that ties into a number of foundational themes we discussed in other episodes and thus a must read (or listen!). Enjoy!

E34: Organizational Change - Trist and Bamforth (Part 2)


Join us as we finish discussing technological change in the coal-mining industry and how it tore apart the social structure of the workers who were supposed to have benefitted from the change. Tune in as we talk about the story behind the article and explore its lessons in the context of contemporary technological changes and the roles of managers to consider the social impacts of transformational change in their organizations.

E34: Organizational Change - Trist and Bamforth (Part 1)


Please join us as we discuss Eric Trist’s and Ken Bamforth’s 1951 article, “Some Social and Psychological Consequences of the Longwall Method of Coal-Getting,” published in the journal Human Relations. The article explores how a technological change in the coal-mining industry tore apart the social structure of the workers who were supposed to have benefitted from the change. The podcasters talk about the story behind the article and explore its lessons in the context of contemporary technological changes and the roles of managers to consider the social impacts of transformational change in their organizations.

E33: The Foreman - Master and Victim of Doubletalk (Part 1)


Please join us as we open Season 4 with a discussion about Fritz J. Roethlisberger’s classic Harvard Business Review article “The FOREMAN: Master and Victim of Double Talk.” Written in 1945, the article details the challenges that industry foremen faced under intense pressures to perform despite significant technological and social changes that whittled away at their autonomy. The result? Increasing dissatisfaction, insecurity, and a reliance on ‘double talk’ – talking out of both sides of the mouth to keep supervisors appeased while paying less attention to the employees circumstances. An article that is relevant to this day!

E32: OLKC Special - Organizational Stupidity


Join Ralph as he sits down with Professors Mats Alvesson (also guest on E28) and Bjorn Erik Mork during the OLKC 2017 Conference in Valladolid, Spain to discuss Mats's keynote speech (and book!) on organizational stupidity. As always is the case with episodes such as these, expect more than a few anecdotes, insightful comments, and interesting stories! Thank you OLKC organising committee and Mats and Bjorn for making this episode possible.

E31: PROS Special - Process view and the symposium


Don't miss this conversation that Dmitrijs and Ella had with Professors Hari Tsoukas and Ann Langley at the wonderful PROS 2017 Conference! In the second special from this symposium, we talk about process view in general and PROS, as an academic congregation, in particular. At the end of the episode, Hari and Ann say a few words about the next conference, it's theme and the motivation behind it.